Complaint form

In order to make a complaint, please fill in the form below and click the SEND button. Our team will contact you within 14 days about the issue in the form. We are grateful for every opinion regarding our products, because, thanks to them, we can improve them continuously!

    Shipment address
    Photos of the damaged product (1 photo mandatory):

    (maximum size of one attachment is 5MB – in one of the formats pdf,doc,docx,png,jpg,pdf,xls,ods,odt)

    I consent to the processing of my personal data to carry out the complaint. The basis for processing is the performance of legally justified administrator’s interests in the form of carrying out the complaint procedure (Art. 6(1)(f) of the GDPR). The controller of the personal data is GFS Poland sp. z o.o. (a limited liability company) with its registered office at Komorowicka 110, 43-300 Bielsko-Biała. For matters concerning personal data protection, e-mail contact is possible Data may be forwarded to service providers cooperating with GFS Poland listed in the Privacy Policy of the website INCOLA.COM.PL (available here). Data provision is voluntary, but necessary for the above-mentioned purposes. Personal data will be processed exclusively for purposes objectively related to the processing of the complaint. Data providers shall have the right to: access the personal data, the possibility of their rectification, request their erasure and cessation of processing. Data shall be processed until an objection or withdrawal of the consent to the processing. More information regarding the processing of personal data available at: :